Re: trouble creating account with BIS
From what you are saying, you don't have to create a BIS account. You already have it. I'm not sure how to describe what I'm thinking, but I would look for a way to create a login on the carrier's website, and once you've done that, you will probably see the BIS link, and from there your device may already be shown as the device associated with the BIS account. And then from there add/remove/edit email account settings. That is what I would expect to find if I were in your place. Hope that makes sense.
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