[JSanders]

ok, if you have v4.2.0.73 currently installed on your BB, what is the OS version of the OS you downloaded?

Perhaps it would be a good idea to pull the battery on the BB and reboot, and plug it back and and see what happens.

[mrrotc]

i want to say that its the .109 version.

[mrrotc]

and i plugged it in and nothing. no automatic upgrade prompt.

[JSanders]

Originally Posted by mrrotc

i want to say that its the .109 version.

Where did you get it? That is not the latest version for the 8100.

This is:
http://www.blackberryforums.com/gene...ilanguage.html

[mrrotc]

well ok thats the link i used to download whatever version i have. oh yea i lost my ability to browse the internet on my phone and i'm trying to figure out how to get it back.

[JSanders]

How about stating exactly what version you downloaded... you have the name of the file, just post it here, instead of guessing.

I really feel like I have wasted my time here and you just don't have time to help someone help you.

[mrrotc]

This is the version I downloaded 8100M_PBr4.2.1_rel181_PL2.3.0.85_A4.2.1.109_Rogers _Wireless

And I also downloaded
Desktop Software V4.3 Multilanguage

[mrrotc]

I do appreciate the help the members of this forum have given me. I apologize my inability to be available all the time but I do have to work, go to college and sleep sometimes.

[JSanders]

Originally Posted by mrrotc

This is the version I downloaded 8100M_PBr4.2.1_rel181_PL2.3.0.85_A4.2.1.109_Rogers _Wireless

And I also downloaded
Desktop Software V4.3 Multilanguage

Ok, that is the correct latest OS. Have you installed it to the PC... I am assuming you installed the that OS to the PC, clicked on the EXE file and installed it, then deleted the vendor.xml file, etc., as instructed in that thread I posted? And, still, you are not prompted to upgrade.

Does the Desktop Manager see your BB connected? At the bottom of the DM screen, it will say "Connected" and you PIN.

I understand why you are not here all the time, I do. I was not speaking of your time spent here, but the amount of information you are providing back here so we can diagnose and use our imagination as to what might be going on with your decive, your DM, you PC, etc.

[mrrotc]

Originally Posted by JSanders

Ok, that is the correct latest OS. Have you installed it to the PC... I am assuming you installed the that OS to the PC, clicked on the EXE file and installed it, then deleted the vendor.xml file, etc., as instructed in that thread I posted? And, still, you are not prompted to upgrade.

Does the Desktop Manager see your BB connected? At the bottom of the DM screen, it will say "Connected" and you PIN.

I understand why you are not here all the time, I do. I was not speaking of your time spent here, but the amount of information you are providing back here so we can diagnose and use our imagination as to what might be going on with your decive, your DM, you PC, etc.

Yes. And I deleted the vendor file. Yes my Desktop Manager sees that my blackberry is connected and my pin is shown. but i have not received the upgrade prompt yet.

[mrrotc]

i'm gonna uninstall everything that i did install and then reinstall it and see if it will make a difference. i'll post my findings up here.

[JSanders]

ok, good luck.

[mrrotc]

Thanks for all of your help. I reinstalled everything and then it initialized. It went off without a hitch. And I got my browser back.

[JSanders]

excellent... so are you running the 4.2.1.109 OS now?

And--does Voice Notes work?

[mrrotc]

Originally Posted by JSanders

excellent... so are you running the 4.2.1.109 OS now?

And--does Voice Notes work?

yes the operating system is running now. and voice notes is working as well. oh and i bought a 2gb media card yesterday too.

[EPZ]

Hi. I'm new here and i have the same problem (i can't send voice notes through BB messenger; only by MMS) I can see you solved it by uninstalling "everything" and then installing it again. I want to know, what did you uninstall and then install again? The desktop manager and the OS on your PC, so it could install the last OS on your BB?

Thanks!

[EPZ]

Thanks!!!! it work!