[LHILL1]

Hello. When I receive picture messages with sound I can't open the sound. When I open up the picture I always see a mute sign. So I can't hear what the sound is. Please help Thank you

[unclefester]

When you go into the message, hit the menu key and scroll down. There might be an option having to do with mute/play sounds. I remember i used to have that sort of problem and having to un-mute the message

[Big Kal]

When you open your message, press the upper button on the right side. This should turn your volume up.