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12-29-2010, 10:17 PM
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#1
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New Member
Join Date: Dec 2010
Model: 9670
PIN: N/A
Carrier: sprint
Posts: 8
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Voice mail issues
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I cannot get the voice mail to work on my style....had to download an ap to get voice mail and I don't really care for the ap
anyone have any similar issues??? Solutions???
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12-29-2010, 10:44 PM
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#2
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Appleinator
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
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Re: Voice mail issues
Have you spoken to Sprint Tech Support?
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12-30-2010, 01:08 AM
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#3
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New Member
Join Date: Dec 2010
Model: 9670
PIN: N/A
Carrier: sprint
Posts: 8
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Re: Voice mail issues
yep...spent almost an hour on the phone with tech support....no resolution to problem
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12-30-2010, 01:09 AM
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#4
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Thumbs Must Hurt
Join Date: Jan 2006
Location: New Orleans
Model: 9670
OS: 6.0.407
PIN: 328B86A6
Carrier: Sprint
Posts: 71
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Re: Voice mail issues
have had no problems at all with mine
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Geaux Tigers
R.I.P 7520, 8700, 8310, 8800, 9000, 9700, 9800, and last but not least the Curve 3G (8310 in disguise)
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12-30-2010, 10:32 PM
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#5
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BlackBerry Extraordinaire
Join Date: Jan 2005
Model: Many
Carrier: Sprint
Posts: 1,475
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Re: Voice mail issues
What happens when you hold down the "1" key?
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12-30-2010, 10:46 PM
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#6
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New Member
Join Date: Dec 2010
Model: 9670
PIN: N/A
Carrier: sprint
Posts: 8
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Re: Voice mail issues
It says I have no voicemAil and goes to maon menu. Iknow I jave 6 mlsgs there because I sent them. Ugh i
Posted via BlackBerryForums.com Mobile
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12-31-2010, 11:13 AM
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#7
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Talking BlackBerry Encyclopedia
Join Date: Feb 2006
Location: Texas
Model: 9850
OS: 7.1.0.921
PIN: 32FDED**
Carrier: Sprint/Now Network
Posts: 363
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Re: Voice mail issues
I had the same issue with my visual VM, I called BB support and they refreshed my device which corrected the issue.
Posted via BlackBerryForums.com Mobile
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01-02-2011, 10:43 AM
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#8
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New Member
Join Date: Dec 2010
Model: 9670
PIN: N/A
Carrier: sprint
Posts: 8
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Re: Voice mail issues -- UPDATE
Took the Style back to the sprint store...they replaced it with a new phone. Then there was a major update from BB that they downloaded to their desktop computer and transferred to my new phone.
End result - still no voicemail. Dial voicemail and it says there are no messages. Using a downloaded ap, the ap finds the 12 messages that are actually there.
I looked for a BB support phone number but cannot find one...anyone have access to their number???
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01-02-2011, 01:56 PM
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#9
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Talking BlackBerry Encyclopedia
Join Date: Feb 2006
Location: Texas
Model: 9850
OS: 7.1.0.921
PIN: 32FDED**
Carrier: Sprint/Now Network
Posts: 363
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Re: Voice mail issues
Try calling 888.211.4727
Posted via BlackBerryForums.com Mobile
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01-04-2011, 10:28 PM
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#10
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Thumbs Must Hurt
Join Date: Jan 2006
Location: New Orleans
Model: 9670
OS: 6.0.407
PIN: 328B86A6
Carrier: Sprint
Posts: 71
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Re: Voice mail issues
Zogg did you have your number ported over to sprint when you got the phone? if so the temporary number they gave you is still in the phone, i had the same problem i wasnt getting any voicemails at all, then i went in and put my number i had ported over into the style and all 108 of my voicemails came through from the dial screen do this dial ##841648 then hit send when the screen comes up you will see wither your number or the temporary number they gave you delete the temp if thats what is there and enter your number you ported over then click the track pad and save that should take care of your problem, hope this helps.
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Geaux Tigers
R.I.P 7520, 8700, 8310, 8800, 9000, 9700, 9800, and last but not least the Curve 3G (8310 in disguise)
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01-30-2011, 09:29 AM
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#11
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Talking BlackBerry Encyclopedia
Join Date: Feb 2006
Location: Texas
Model: 9850
OS: 7.1.0.921
PIN: 32FDED**
Carrier: Sprint/Now Network
Posts: 363
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Re: Voice mail issues
Did this VM issue ever get resolved Zogg?
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BlackBerry on Sprint, Truly Unlimited!
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02-25-2011, 03:04 PM
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#12
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New Member
Join Date: Feb 2011
Model: 9670
PIN: N/A
Carrier: Sprint
Posts: 6
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Re: Voice mail issues
I too have some issues with voicemail/text/email notifications. I keep getting the following notification
" ${from} has sent you a Sprint Voice Message. Call ${callbackno}. CFGs0.0=10dac25719d33bfa8e64Ayyvc7Dh//CM"
I get it several times a day in my text/email and yet I have no voicemails. It also freezes my phone sometimes. Anyone know why I get this or how to stop it?
Posted via BlackBerryForums.com Mobile
Last edited by mstrnsrvnt; 02-25-2011 at 03:08 PM..
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02-28-2011, 09:46 PM
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#13
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Talking BlackBerry Encyclopedia
Join Date: Feb 2006
Location: Texas
Model: 9850
OS: 7.1.0.921
PIN: 32FDED**
Carrier: Sprint/Now Network
Posts: 363
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Re: Voice mail issues
Tech support will assist, or may just be a network issue. I suggest call support first and go from there.
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BlackBerry on Sprint, Truly Unlimited!
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06-22-2011, 11:45 AM
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#14
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New Member
Join Date: Sep 2010
Model: curve
PIN: N/A
Carrier: Sprint
Posts: 5
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Re: Voice mail issues
I am having trouble with Visual Voice Mail freezing up. Once I go into it, it won't let me do anything, it just freezes. I have to hip the end button instead of the escape key to get out of it.
Anyone else having this problem??
Thanks!
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07-04-2011, 12:53 PM
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#15
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Talking BlackBerry Encyclopedia
Join Date: Feb 2006
Location: Texas
Model: 9850
OS: 7.1.0.921
PIN: 32FDED**
Carrier: Sprint/Now Network
Posts: 363
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Re: Voice mail issues
No problems here, just oncve in a while it won't download my messages and I have to call in to check them.
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BlackBerry on Sprint, Truly Unlimited!
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07-15-2011, 03:08 PM
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#16
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Thumbs Must Hurt
Join Date: Jun 2010
Model: Q10
PIN: N/A
Carrier: Sprint
Posts: 150
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Re: Voice mail issues
I'm having the same problem with visual voice mail. BUT, I didn't have it until the software upgrade a couple (maybe 3?) weeks ago. Before that it functioned flawlessly. Now, same deal. Have to hit end to get out of voicemail, and call 1 to pick up messages. In the last day or two it has improved slightly, slightly, but still not as good as before I upgraded my version of the software (through the phone, a regular Device>Software Updates). So hopefully, they will eventually get that fixed, as it did work awesome. Before the style, I had a Bold and it didn't have voicemail notification. I used youmail, I think and it worked a treat if that helps.
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07-15-2011, 03:22 PM
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#17
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Talking BlackBerry Encyclopedia
Join Date: Feb 2006
Location: Texas
Model: 9850
OS: 7.1.0.921
PIN: 32FDED**
Carrier: Sprint/Now Network
Posts: 363
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Re: Voice mail issues
I think youmail may have worked better.
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