[Amirs8130]

i got the jvm error 513 message
im about to reinstall the os
i really hope i didnt lose my numbers
i dont care about anything else though

[Sith_Apprentice]

do you have a backup?

[Amirs8130]

no I just bought my pearl a week ago

[Sith_Apprentice]

what were you doing when you got the error.

[Amirs8130]

it was locked
and i gave my friend my phone cuz he wanted to see if he could guess the password
and he said he took the battery out and put it back in and got the message
I think he used up all 10 guesses on the password

[Sith_Apprentice]

all 10 guesses shouldnt give any error and it wipes the device. at that point you lose all personal information.

[Amirs8130]

Originally Posted by Sith_Apprentice

all 10 guesses shouldnt give any error and it wipes the device. at that point you lose all personal information.

ok thanks

[Amirs8130]

so anyone can just take my phone while its locked and wipe my entire memory
that doesnt sound right

[Sith_Apprentice]

it would be a security feature. that is why you keep backups of your device.

[Amirs8130]

im just staring at the blackberry desktop manager screen
i dont know what to do next

[Sith_Apprentice]

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

those instructions will take you through the entire process

[JSanders]

And your friend would have been warned of the wipe and had to type "blackberry" as a precaution beforehand. Why was he trying to guess the password?

This is a security featue in case it is stolen, it is wiped to keep confidential information from the thief.

The good news is... if you have only had the BB for a week, you surely still have the important phone data elsewhere that was on the BB? Yes?

[Sith_Apprentice]

and it prompts twice to type the word blackberry. before the last saying it will delete all information on the device.

[Amirs8130]

Originally Posted by Sith_Apprentice

and it prompts twice to type the word blackberry. before the last saying it will delete all information on the device.

yea you are right he said something about typing blackberry
hes so stupid

its okay though thanks for all ur help

[strike2tamu]

Good luck