Not sure if this will be of help, but a user on another board found he couldn't access his school email system because of a silly thing...He was entering the email address including www. When he entered it without the www prefix, it worked.
If you type it and include it, try leaving it off. If you aren't including it you might try it to see what happens.
A stab in the dark, but worth a shot....
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"Criticism is something you can avoid easily by saying nothing, doing nothing, and being nothing"
-Aristotle
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