[howardf77]

Desktop manager will not recognize the BB. If I plug the BB in the laptop can see it and I can get to the memory card. I uninstalled desktop manger and reinstalled it and it still will not work. Issue started when I had to move laptop to different domain which created a different user.

Here is the version from the BB

5.0.0.328
4.2.0.128 platform

Reinstalled desktop manager that came with BB 4.7

[plumcrazy]

try updating desktop manager ?

[howardf77]

Tried that first when problem started. Installed 5.0.0.11. Same problem