[hsproyaya]

I searched the forums and can not find anything

I am trying to install new OS on my bold and everytime it gets to "connecting to boot rom" and "installing boot image" the phone resets and I get Fatal error try again

any ideas?

[hsproyaya]

bump

[nick.dollimount]

I haven't had this happen to me, nor have I read about it yet... but I'll throw out some ideas. (hopefully useful =P)

If you have a memory card in the phone, try removing it.
Try updating your desktop manager?
Try a different USB cable; could be faulty.

Hopefully one of these helps. If not, hopefully someone else has some information for you. Good luck!

[pjflebus]

I have the same problem with BB 8700V when I try to update to 4.5. Only difference, i just get the fatal error message and i dont get passed by the 'connect to the ROM'