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Old 05-05-2010, 12:38 PM   #1
dt-125r
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Default lost everything on my phone unplugged while uploading

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just uploading my new blackberry with the cd i was given so i could download song etc, half way through by mistake i pull the usb out my phone and now i have lost all info i have tried turning it on and off again takeing the battery out and turning the phone back on with no succes all that appears on the screen is a white screen witch says

blackburyplatform 5.2.0.64
options
savedmessages

when i go on options a error msg appears

if someone could help would be very much helpfull

cheers Andy
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Old 05-05-2010, 07:38 PM   #2
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Moved to more appropriate section.
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Old 05-05-2010, 07:45 PM   #3
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What is the error message?

Do you have a backup?

Have you tried a battery pull?

My guess is that there are one or more corrupted files and you need to reload the OS which will wipe everything. If you don't have a backup, then all your data is probably lost.
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