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Old 05-09-2009, 05:42 PM   #1
nednil
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Default powerer outage when updating software

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so i was updating my brand new blackberry pearl 8130 and the power went out just after it finished deleting everything. i get an error code 507 when i do a battery refresh, then when i try to update it i get error code 561( and yes its 561 not 507).is there anything i can do? tried to use jl_cmder but with no success. ohh its a dealer phone so i dont know password, they say it's supposed to be the stores phone# but its not. any help would be great, im going to call data 123 on monday but i hate dealing with them
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Old 05-09-2009, 05:51 PM   #2
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Welcome to the forums.

Try following these steps:
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
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Old 05-09-2009, 06:51 PM   #3
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i did still nothing uninstalled everything downloaded everything from blackberry again still nothing
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Old 05-09-2009, 06:53 PM   #4
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What happens when you run the steps. I need more details to help assist you.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
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Old 05-09-2009, 09:00 PM   #5
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"C:\cd' is not recognized as an internal or external command, operable program or batch file." same thing for all of them ive tryed with and with out spaces and caps with no luck
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Old 05-09-2009, 10:23 PM   #6
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cd = change directory.

try typing cd\ <enter>
then follow the rest of the commands
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 05-10-2009, 08:14 AM   #7
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i now can get as far as "cd Research In Motion" but i get a msg saying "The system cannot find the path specified." any ideas?
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Old 05-10-2009, 10:05 AM   #8
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Try typing the following.

cd\ <enter>
cd C:\Program Files\Common Files\Research In Motion\AppLoader <enter>
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 05-10-2009, 10:31 AM   #9
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i get this msg again "is not recognized as an internal or external command, operable program or batch file"
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Old 05-10-2009, 10:37 AM   #10
jsconyers
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When do you get that error? when you're trying to change directories or when you're trying to run the loader.exe command?
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 05-10-2009, 11:20 AM   #11
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do you got msn ill send you a picture of what i entered
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Old 05-10-2009, 01:37 PM   #12
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ok between me and jsconyers we got it to work. first of all anyone using a 64 bit operating system you have to type "cd Program Files (x86)" other wise you wont find what you need.

once the app loader would open and you get it to connect to your bb, i had to let it try to connect (which it would not) but when i closed the app loader to retry i noticed that it had connected itself. so then i followed the steps that app loader gives you and bang i now no longer have a useless blackberry and everything works.

ohh yeah thanks a million jsconyers

Last edited by nednil; 05-10-2009 at 01:38 PM.. Reason: forgot to thank
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Old 05-10-2009, 01:38 PM   #13
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Glad that you got it working and that I could help
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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