[DaveTheA]

For some reason, after a plane trip when I used my Pearl to listen to music, I've been unable to either talk or hear on connected phone calls.

Sorry to be vague, but I may have messed up a setting somewhere, but I have no idea where. Is there such a setting that has this effect? I can hear my music fine, either through the handset or the speakerphone setting [in media, while a music file plays]. I can call out and receive in-calls, and register a connection, but I can't hear anything, and the person on the other end can't hear anything either.

Failing this, is there a setting that allows me to reset my BB to its defaults? Looked for that too...can't find it if it's there.

Thanks in advance for any advice or info...

[NJBlackBerry]

Have you tried a battery pull?

[DaveTheA]

Originally Posted by NJBlackBerry

Have you tried a battery pull?

First thing I did. No dice.

[DaveTheA]

After conferring with Bell mobile support and getting nowhere with anything else, I followed the Rep's suggestion to attempt a last-ditch repair, and performed a wipe on my Pearl.

Amazingly, the phone features on my handset seem to be working again!

Now I'm seeing how well a data restore is going to go...

I'd still love to know what went wrong in the first place....

[theyammieguy]

I'm having the same issue only it was after I replaced the housing.